Terms & Conditions

1. In General

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

2. Privacy Policy


P. Bitsianis L.T.D. (“ARISTOTELI BITSIANI”) is totally committed to protecting the privacy of our site (www.bitsiani.com) visitors and customers. The ARISTOTELI BITSIANI team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.


We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to www.bitsiani.com

You may ask to cancel your personal information from our data base. To do so, you should send an e-mail to contact@bitsiani.com through the e-mail address that you are registered to our website requesting to cancel your personal information. The canceling process may last 7-30 days by the day we receive you canceling request e-mail.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of ARISTOTELI BITSIANI.
All ARISTOTEI BITSIANI members have the option to opt-out of receiving marketing communications from us and/or selected third parties.
To opt-out of receiving marketing communications you should send an e-mail to contact@bitsiani.com through the e-mail address that you are registered to our website requesting to stop receiving marketing communications. The canceling process may last 7-30 days by the day we receive you canceling request e-mail.


A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognize your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. These “cookies” can be divided into 4 types each of which is outlined below.

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

Category 2: Performance Cookies
This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies

These remember choices you make such as language, search parameters such as size, color or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates. For example our Saved Items feature utilizes a cookie to remember the products which you have expressed a wish to save whilst browsing our website.

Category 4: Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.

Site Statistics

We may disclose aggregate, anonymized statistics about the number of visitors to this Website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. ARISTOTELI BITSIANI uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

3. Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense under the Computer Misuse Act 1990. ARISTOTELI BITSIANI will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

4. Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of ARISTOTELI BITSIANI or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by ARISTOTELI BITSIANI and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by ARISTOTELI BITSIANI or its licensors.

5. Sign Up

a. Logging in at www.bitsiani.com

To Log In you should first sign up inserting all the necessary information.

b. Terms Of Use

The service of ARISTOTELI BITSIANI may be rejected for certain customers that are proven not to respect the Terms Of Use. In such occasions, the account may be either blocked or deleted by ARISTOTELI BITSIANI.


In case an account is blocked or deleted, that account has not the license to use the service of our website again, except it is permitted by ARISTOTELI BITSIANI.

c. Personal Information

The user is the only responsible for the personal information that inserts to our website.

The Personal Information should be true, should not mislead the rest members, should be under the Greek and European Laws, should not include any virus or other programs that may harm our website.

6. Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from courier delays or force majeure for which we will not be responsible. Please see our Delivery Information notice for further details.

In order to contract with ARISTOTELI BITSIANI you must have the legal capacity according to the Greek Civil Code orde1rings, i.e. given that he has reached eighteen years of age and that he is not subject to judicial support to the sales contract. Orders may also be placed by representatives of legal persons. The company reserves the right to claim orders from the supervisor or guardian of persons with no legal capacity. ARISTOTELI BITSIANI retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

In order to place an order the following are required:

I. completing the relevant form by providing all necessary information in order to conclude the sales contract,


II. the unconditional acceptance of the sales contract’s terms, for the sold item, the quantity, the price including taxes and other expenses, the actual transaction, the time and place for the courier delivery,

III. the unconditional acceptance of these terms of use, which constitute an integral part of the drawn up contract. Acceptance of the above mentioned occurs by choosing the "ACCEPT" option, given by the website to who may be interested.

The payment method is selected by the interested party and includes the possibility of using a credit card, the PayPal system, the Viva Payments system or payment on delivery. Only those credit cards that appear as selected on the website’s ordering system may be accepted.

An order constitutes a distance sales contract, subject to the relevant legislation (article 4 L.2251/1994, as amended and enforced).

a. Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

b. Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. However, in order to reduce errors, we recommend that before completing your purchase, please contact us in the event that prices or any other product features are beyond the usual and reasonable.


All prices are inclusive of VAT (24%). These values relate to amounts which are available in our warehouse. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.


At specified time intervals we may carry out special offers and discounts, as a part of promotional activities of the company, which will only be valid for specific products and only for purchases through www.bitsiani.com


The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.


c. Payment


Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. Your order is accompanied by a sale receipt. Each product price includes VAT (23%).


Import duty and taxes may be applied to deliveries in non EU countries according to the law of each county. The customer-importer will be asked to pay that import duty or tax upon delivery. www.bitsiani.com is not responsible for this extra cost.


d. Discount Vouchers


Promotional discount vouchers - We may from time to time offer promotional discount vouchers which may apply in respect of any, or certain specified, purchases made though this Website. The conditions of use relating to any discount voucher will be specified at the time of issue.

7. Applicable Law and Other Provisions

These terms and conditions of use of this website and any amendment or change shall be governed by national law, EU law and international treaties. Any provision of these terms that is found to be contrary to the above legal framework will cease to have effect and will be removed from the present, and it won’t affect the validity of other conditions. This constitutes the entire agreement between www.bitsiani.com and the visitor/user of its pages and services, and it only binds them. No modification of these terms should be taken into account and be a part of this agreement, unless expressed in writing and incorporated in it.

It is hereby expressly agreed that disputes which may arise from the application of these terms and the general use of the site by the visitor or user thereof, if not solved amicably, shall be governed by Greek law and falls in the jurisdiction of the Courts of Thessaloniki.

All transactions carried out within this website www.bitsiani.com are governed by the Greek and European legislation on issues such as electronic commerce, privacy and data protection, consumer protection and contracts from a distance.

8. Contacting us

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the ARISTOTELI BITSIANI team, who will be delighted to answer any questions you may have.

You can either contact us at contact@bitsiani.com

Or, write to us at:

P. Bitsianis L.T.D.
VAT: 800 57 2956
Tel: +30 2310 692942
th klm of National Road Thessaloniki-Oreokastro
P.O. Box: 32083
P.C. of P.O. Box: 56410